Care is needed when picking up & returning your Hire Car. Wasnt like this photo when you returned but the company are saying you did it ?
Take before and after photos of the vehicle, making sure that you have the number plate in at least one of them. Why? There have been cases of 'bogus' damage claims being sent after return of the car. Remember the company has your credit card details & unless you have photo evidence, it is the company's word against yours.